Box-Free, Label-Free Returns Made Simple
Customers happily dropping off return packages at a KITT RetourBox™ location
Make returns effortless for you and your customers with KITT RetourBox™, our smart returns management solution.
We make the process fast, paperless, and stress-free — no boxes, no printed labels, and no confusion.
Simplify the Process – Customers can return items at any KITT drop-off point without repackaging or labels.
Cut Operational Costs – Reduce return handling, printing, and shipping expenses with smarter automation.
Boost Customer Loyalty – Provide a seamless, eco-friendly return experience that keeps customers coming back.
KITT Livraison Express — smarter returns, happier customers, and a greener way to ship.
Making Returns Easier for Everyone
KITT Livraison Express makes returns effortless for businesses and customers alike.
With KITT RetourBox™, returning a package is as simple as sending one. Our nationwide network of drop-off locations and reverse logistics solutions helps you streamline returns, reduce costs, and create a seamless experience for your shoppers.
- Drive more foot traffic and reduce customer frustration with KITT’s integrated return system. Accept returns for any of your brands directly in-store — simple, fast, and connected.
- Give your customers the convenience they deserve. With thousands of KITT RetourBox™ locations nationwide, customers can drop off returns without labels, boxes, or waiting.
- Our smart return verification process ensures faster refunds, consolidated shipments, and complete visibility — helping your business save time, reduce waste, and streamline operations.
Easy Returns with KITT Livraison Express
Fast, simple, and stress-free for every customer.
- Start your return or exchange directly on the retailer’s website and receive your KITT Return QR Code instantly. It’s your digital ticket to a quick and easy return.
- Bring your item to the nearest KITT Drop Point™ — including select retail partners, convenience stores, and KITT Express Hubs. No boxes, no labels — just scan your code and hand it over.
- Once your return is processed at the KITT Drop Point™, your refund, exchange, or store credit is initiated immediately. Many KITT partner stores even offer exclusive discounts when you return in person.
Seamless, Box-Free, and Eco-Friendly Returns
KITT Livraison Express helps e-commerce businesses simplify the return process while keeping sustainability in focus. Our label-free and box-free returns make it easier for customers and reduce packaging waste — all while fitting perfectly into your reverse logistics strategy.
Discover Smart Return Solutions
Returns Made Simple with KITT
Happy Returns Shopper FAQ
With KITT Livraison Express, refunds are processed as soon as your return is confirmed by the retailer. Depending on your bank or payment provider, the amount may take up to seven business days to appear in your account. For detailed refund timelines, please contact the store or merchant where your purchase was made.
Need to modify your drop-off choice? Simply open your “Return Started” confirmation email from KITT Livraison Express. Inside, you’ll find an option to update your return location or method. Choose what’s most convenient for you, and follow the quick on-screen steps to finalize the change.
Returning with KITT is effortless — all you need are:
Your item(s) ready to return
The QR code emailed to you after your return request
No box or printed label is required. If you can’t find your QR code, don’t forget to check your spam or promotions folder before contacting support.
Happy Returns Retailer FAQ
KITT Livraison Express helps brands build stronger customer relationships by delivering a smooth, worry-free return experience. With our quick drop-off options, instant confirmations, and transparent refund process, shoppers gain confidence in your brand — encouraging repeat purchases and long-term loyalty. A better return experience means happier customers who keep coming back.
Absolutely! KITT Livraison Express is system-flexible and easy to integrate. Whether you use your own return portal or our customized platform, we ensure seamless, box-free, label-free returns at multiple nationwide locations. Our system adapts to your business workflow — not the other way around.
We use smart verification and tracking technology at every return point to confirm the authenticity of returned items. With real-time fraud detection and secure data monitoring, KITT Livraison Express minimizes the risk of fraudulent returns while keeping your operations safe and efficient.