Simplify Customer Returns with KITT Return Services
Business owners preparing a shipment for return with ease.
Make returns hassle-free for you and your customers with KITT Livraison Express.
Our KITT Return Services let you create, track, and manage returns in just a few clicks — so your customers stay happy and your business runs smoothly.
Whether you ship locally or internationally, KITT helps you handle every return quickly and efficiently.
Need to Return a Package? KITT Makes It Easy.
Do You Already Have a Return Label?
If your sender included a KITT return label, simply attach it to your package and you’re good to go.
Your return label may be inside the box or sent via email.
If you can’t find it, just contact your sender to have one reissued.
Once labeled, you can schedule a KITT pickup or drop it off at any nearby KITT Drop Point.
No Return Label? No Problem.
If your sender didn’t include one, you can easily create your own label online in just a few steps.
We’ll guide you through it from start to finish — or, you can visit any KITT Drop Point and our team will create it for you on the spot.
→ Create a Return Label Now
No Printer? We’ve Got You Covered.
If you don’t have access to a printer:
Use your mobile barcode to scan and print at a KITT Drop Point.
Or, email the label to yourself or a friend to print later.
KITT ensures your return is paper-free, stress-free, and completely convenient.
Preparing Your Package
Before sending it back, make sure your return is properly packed:
Use a strong, clean box — remove any old labels.
Seal your package with sturdy plastic or nylon tape (avoid duct tape).
Wrap items securely with protective materials to prevent damage in transit.
Know your package’s dimensions and approximate weight for faster processing.
Need supplies? You can order packaging materials online or pick them up at your local KITT Drop Point.
Don’t Know the Weight of Your Package?
No worries!
You can:
Step on a scale while holding the box, then subtract your own weight; or
Use KITT Flat Rate Shipping — no need to measure or weigh anything.
How to Send Your Return
Once you’re ready, choose how you’d like to return your package:
Schedule a Pickup: We’ll collect it from your doorstep (extra fee may apply).
Drop It Off: Visit any KITT Drop Point near you — just bring your ID.
Hand It to a KITT Driver: Give your labeled return directly to our courier during delivery rounds.
Returns Made Simple with KITT Livraison Express
Whether you have a label or not, printer or not — KITT Retour Services make sending returns quick, easy, and completely hassle-free.